0034 632 27 66 52 hola@thehelpersrelocation.com

The Helpers Relocation

Privacy Policy

DATA PROTECTION AND GDPR
PRIVACY POLICY

1. AN OVERVIEW OF DATA PROTECTION

General
Below is a simple summary of what happens to your personal information when you visit our website. Personal information is any data with which you can be personally identified. You will find detailed information on the subject of data protection in our privacy policy below.

Collection of data on our website

Who is responsible for data collection on this website?

The data collected on this website is processed by the website operator. The operator’s contact details can be found in the legal notice on the website.

How do we collect your data?

Some data is collected when you provide it to us. This could be, for example, data that is entered in the contact form.

Other data is automatically collected by our IT systems when you visit the website. This data is mainly technical data such as the browser and operating system you are using or when you accessed the page. This data is automatically collected as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the smooth running of the website. Other data may be used to analyze how visitors use the site.

What rights do you have with regard to your data?

You always have the right to request information about your stored data, its origin, its recipients and the purpose of its collection free of charge. You also have the right to request that it be corrected, blocked or deleted. You can contact us at any time via the address indicated in the legal notice if you have further questions on the subject of privacy and data protection. Of course, you can also file a complaint with the competent regulatory authorities.

Third-party analysis and tools
When you visit our website, we may perform statistical analyses of your browsing behavior. This occurs primarily through the use of cookies and analytics. The analysis of your browsing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can oppose this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will tell you below how to exercise your choices in this regard.

2. GENERAL INFORMATION AND MANDATORY DATA

Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy.

If you use this website, various personal data will be collected. Personal information is any data with which you can be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted over the Internet (e.g., by email) may be subject to security breaches. It is not possible to fully protect your data from third party access.

Notice about who is responsible for this website
The data controller of this website is:

Szymon Biskup
The Helpers Relocation
Calle Gran Canaria 1, El Medano, S/C de Tenerife, Canary Islands, Spain
Telephone: +34 632 27 66 52
E-mail: szymon@thehelpersrelocation.com

The data controller is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data (names, e-mail addresses, etc.).

Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You can revoke your consent at any time with future effect. An informal email making this request is sufficient. Data processed before we receive your request can still be processed legally.

Right to lodge complaints with regulatory authorities
If there has been a breach of data protection legislation, the person concerned may lodge a complaint with the competent regulatory authorities. The competent regulatory authority for matters relating to data protection legislation is the Spanish Data Protection Agency.

https://www.aepd.es/

Right to data portability
You have the right to have data that we process on the basis of your consent or in compliance with a contract automatically delivered to you or to a third party in a standard, machine-readable format. If direct transfer of data to another responsible party is required, this shall only be done to the extent technically possible.

SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as the queries you send us as the site operator. You may recognize an encrypted connection in your browser’s address line when you change from “http://” to “https://” and the padlock icon appears in your browser’s address bar.

If SSL or TLS encryption is enabled, the data you transfer to us cannot be read by third parties.

Information, Blocking, Deleting
As permitted by law, you have the right to receive at any time free information about any of your stored personal data, as well as about their origin, the recipient and the purpose for which they have been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time via the address indicated in our legal notice if you have further questions on the subject of personal data.

3. DATA PROTECTION OFFICER

Legal person in charge of data protection
We have appointed a data protection officer for our company.

Szymon Biskup
The Helpers Relocation
Calle Gran Canaria 1, El Medano, S/C de Tenerife, Canary Islands, Spain
Telephone: +34 632 27 66 52
E-mail: szymon@thehelpersrelocation.com

4. DATA COLLECTION ON OUR WEBSITE

Cookies
Some of our websites use cookies. Cookies do not damage your computer and do not contain viruses. Cookies help make our website easier to use, more efficient and safer. Cookies are small text files that are stored on your computer and that your browser stores.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain in the memory of your device until you delete them. These cookies allow you to recognize your browser when you return to the site.

You can set your browser to inform you about the use of cookies, so that you can decide, on a case-by-case basis, whether to accept or reject a cookie. Alternatively, your browser can be set to automatically accept cookies under certain conditions or to always reject them, or to automatically delete them when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary to enable electronic communications or to provide certain functions that you wish to use (such as the shopping cart) are stored in accordance with Spanish and European legislation. The operator of the website has a legitimate interest in the storage of cookies to ensure an optimized service and free of technical errors. If other cookies (such as those used to analyse your browsing behaviour) are also stored, they will be dealt with separately in this privacy policy.

Contact form
If you send us questions via the contact form, we will collect the data entered into the form, including the contact data you provide us, to answer your question and any other follow-up questions. We do not share this information without your permission.

Therefore, we will process any data you enter in the contact form only with your consent in accordance with Spanish and European law. You may revoke your consent at any time. An informal email making this request is sufficient. Data processed before we receive your request may continue to be processed legally.

We will keep the data you provide on the contact form until you request its deletion, revoke your consent to its storage or until the purpose of its storage ceases to exist (e.g. after your request has been fulfilled). Mandatory legal provisions, in particular those relating to mandatory data retention periods, are not affected by this provision.

5. ANALYSIS AND ADVERTISING

Google Analytics
This website uses Google Analytics, a web analytics service. It is operated by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is normally transmitted to a Google server in the USA and stored there.

The Google Analytics cookies are stored on the basis of Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

Browser Cookies

You can prevent these cookies from being stored by selecting the appropriate settings on your browser. However, we would like to point out that doing so may mean that you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (including your IP address) from being transmitted to Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the link below. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Deactivate Google Analytics.

For more information about how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

6. PLUGINS AND TOOLS

Google Web Fonts
For a uniform representation of fonts, this page uses web fonts provided by Google. When a page is opened, the browser loads the necessary web fonts into the browser’s cache to display the texts and fonts correctly.

When you call a page on our website that contains a social plugin, your browser establishes a direct connection to Google’s servers. In this way, Google realises that our website has been accessed via your IP address. The use of Google Web fonts is in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest in accordance with Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, your computer uses a standard font.

For more information about the processing of user data, see https://developers.google.com/fonts/faq and Google’s privacy policy at https://www.google.com/policies/privacy/.